Contact Information
Web Site Search
Intercom Repair Request Form
NuTone IK15 & IK25 DoorCom Systems
Vintage NuTone Intercom Catalogs


A New Web Site for Northside Service Company

Welcome to our new Web Site

This Web Site is a combination of Technical Information about NuTone Intercom Systems and an on-Line Store where you can find genuine NuTone Replacement Parts for your NuTone Intercom System.

There are 2 Parts to this Web Site:

The Blog - This is where you can find Technical Information about your NuTone Intercom System  - The Common Problems with each Model of NuTone Intercom System 


The Store - This is where you can find replacement parts for your NuTone Intercom system



We begin our 4th Year in our New Offices

At the end of 2018 we were able to exercise our lease option and we will be in our newly completed offices for the next 5 years.

Our NuTone Intercom Repair business is busier than ever and we are working on new project to help our customers keep and maintain their NuTone Intercom Systems.

During 2018 we started a project which will add a permanent BlueTooth Receiver into a NuTone IM4406, without modifying the appearance of the Master Station - we successfully worked with a Speaker Cone manufacturer to have direct replacement NuTone Enrty Door Station Speaker Cones made.

During 2019 we will be working on having repalcement Door Hinges made for the NuTone IM / IMA4006 Master Station through the correct injection molding process.  We are also starting a project to build repalcement Speaker / Push Button assemblies for the NuTone IS68 Enrty Door Stations.

For more detailed information about what's going on - visit our Youtube Channel



We have Moved Into New - Larger Offices

After 25 Years in our home town of Danville, it was time for a change.

The world was a different place when I opened my first store 25 years ago in my home town of Danville.  The internet barely existed and my customers would visit the showroom where I displayed all sorts of NuTone products.  I was in that location for 21 years.

My first move was really just up the street and around the corner from my first store.  I felt that it was time to move to a location with better visibility and an updated design and look.  My second store was a real showplace and the new design was very well received by my customers.  Unfortunately the economy did appreciate my new store as much as everyone else did, and during our great recession it became obvious that it was time to make another change.

We moved upstairs and weathered out the next 3 years in a very nice, but somewhat small office. . . 

The decision to leave my home town of Danville was not necessarily easy, but it was the right choice.  In our new city of San Ramon (1.5 miles South of Danville) we were able to double the size of our offices at almost the same cost.

With the increased space, we will be able to increase the number of NuTone Intercoms we repair each year beyond the 400 or so we have completed in past years.

Everyone here has worked really hard to get the office up and running in just a weeks time, and finally the problem with getting our telephones transferred was sorted out yesterday, making us fully functioning again.

Here's a short walk through Video of our new offices.  We will be "fixing them up" over the next few months, to make them feel more like home.





Service. . . It's What We Do! 

Service...It's What We Do!

Personalized service. It isn't something that you expect to receive much of these days. Today is the first day of the new toll system on the Golden Gate personalized service at all. Just drive through the toll booth, and somehow you will pay your toll. Of course, you can't ask anybody about the confusion when you get to the Toll Booth, because there won't be anybody to ask. You can't ask for directions or assistance. With all of today's modern technological advances, personalized service is becoming something of the past. And that's not always a good thing.

We must be old-fashioned then! We believe in personalized service, and helping our customers the best way that we know how. If you would like us to repair your NuTone intercom, you will find out what we mean. When you complete our on-line service request form, you provide us with some basic information about your system. After we review the information, we will pick up the telephone and call you to discuss your particular situation, and how we will be able to help you. We will answer your questions. So, don't be surprised when you get a call, it's our way providing personalized service!


Use This Button to Visit Our Guest Book


Do you live out of the area and need your NuTone intercom repaired?

Good News! You have come to the right place!

Of course, you will have a little bit of homework to do, but we can help you with that. So, we ask that you contact us first so that we can evaluate your particular system. You can complete our Intercom Repair Request Form, which will give us much needed information regarding your system and the problems that you are experiencing. If on-line forms aren't your thing, you can send us an e-mail or give us a call at (925) 743-8236. Whichever way works best for you is fine, but we are still going to have some questions that you will need to answer.

We repair and refurbish older NuTone intercom systems by replacing all of the damaged, worn and potentially faulty components. We examine boards, and make repairs where necessary. We don't replace one faulty part and send everything back to you. This is a complete refurbishment that should prolong the life of your system. Of course, we can only evaluate, repair and test the equipment that we have in hand. That's why you will have to do some homework and answer some questions.

Keep in mind that not all intercom repair centers are the same. We have been a Factory Authorized NuTone Service Center since 1988 and have over twenty-five years of field service experience going to customer's homes and solving a wide variety of intercom system problems.

Use This Button to Access the Repair Request Form