Northside Service Company

My wife and I have known Chris and Northside Service Company since late last century, and gladly procured items, and very rare service for our central vacuum system when he was located in Danville. Until recently, we thought that the business had closed, but recently found Chris on-line, and available in San Ramon. I called to ask about repairing our central vacuum system vacuum, and described the symptoms. Chris accurately diagnosed what he thought was the problem, and made an appointment for me to come to him. While I suspect that this may be unusual, he not only had the required part (a relay), he tested the system on the spot, and completed the repair while I was there.

I know of no professional of any kind who is willing and able to do that. He is simply extraordinary.

Steve

I am so impressed with the quality of work and efficiency of Northside Service Company. My 35 year old intercom system was brought back to life!. I appreciate the helpful videos and written instructions to help me remove, pack, and re-install my master unit. I was able to clean and service my 9 remote stations with the help of the videos. I am a very satisfied customer and recommend this company.

Chris repaired my vintage doorbell chime. Very timely and highest quality. I couldn’t be happier. And the price was very reasonable. Thank You, Chris

Very happy to have our long-silent IMA-4006 intercom working again, we now have music through out my Mom's house again, functioning doorbell, a cassette player that actually works and blue tooth input, amazing!
Many thanks!
Mike Moore
Roanoke, Virginia

Thank you for repairing our 3303 Nutone master station. It works great and the added Bluetooth connection allows me to get SiriusXM from my iPhone (the Beatles channel). Ernie & Lil Gallo

Thank you Chris for an amazing job fixing our Nutone intercom system. It is better than it was. We love it and so appreciate your great work!!
Milly & Bob Lachance

When building our home in 1978, I installed a nutone IMA406 master with ten room speakers, two door units and a chime. Sometime later we added a record player and connected a tape player. Last December the master quit. While we were doing a lot of reviewing replacement systems and seaching for a replacement master unit, found 2 service businesses that would repair the master unit, Northside and one in NY. Contacted both places but decided to use Northside Service Company because Chris promptly called and then send me an email with connections to all of his very heplful infro. Also, his turn around time was a few days verus 3 or 4 months. After receiving the mastere unit, he had it repaired and ready to send back in less than a week. Highly reccomend Northside Service Company.

I don't usually post comments, but I felt compelled to make a comment about the service I recently received from Northside Service Company. The service was EXCELLENT! I sent my NuTone intercom system from Florida to California because Chris's online instructions were so clear and easy to understand. I felt like he knew what he was doing and I could be trusted to fix my machine. Thanks Chris, it's not often that people exceed my expectations, but you did.

Great Work!!!!!

Thank you for bringing our family's Emerson-Rittenhouse 4 chime doorbell back to life.
It is good to know that there are still people who believe in saving items of value to others,
rather than filling landfills and buying new.

I would like to thank Chris and Cindy for a great and efficient job they did. I received my Nutone with less than a week in like new condition.
Its been a pleasure to do business with you.
Thanks again, Boris Faktorovich

Chris is amazing! He totally restored our 1993 Nutone master unit and also many interior and the exterior speakers, that only lasted 1-2 years due to moisture, and had to be replaced WHEN they were still available years ago.
He continues to revive the intercom speakers throughout our property.
We haven't a clue how we would communicate on our horse ranch without the intercom he has continued to repair, speaker by speaker. (we don't have good cell service where we live)
Thank you so much Chris!

UNBELIVEABLY FANTASTIC, AMAZING and they are nice people too! Found wizard Chris on You Tube. I was looking to repair my 8-note chime doorbell. Winchester chime. Anyway, I watched his repair video then decided to call to see if they would do the work since I was missing some critical parts. Well, not only did they fix my doorbell at a reasonable price, they were as nice as can be. Chris and Cindy ~. THANK YOU! Doorbell works great and I added a video doorbell button outside, so now I have old-world charm of the Winchester chime and video as well. These folks far exceeded my expectations. I mailed them the part (the whole guts of the doorbell) they fixed it quickly and mailed it right back. They packaged it with super care. Again, thank you Chris & Cindy. And thank you for the treat inside the box!

I searched the internet extensively to find a company to rebuild my NuTone base station ….thankfully I came across Northside Service Company. From the first call of inquiry that I made, Chris was extremely helpful about answering my questions. The price for the rebuild I felt was fair and the help videos that he provided were quite helpful in aiding me in removing the unit from the wall and packing/shipping it correctly. More importantly, I think that the unit spent more time in shipping in each direction than it too for Chris to rebuild the unit …..it arrived at their shop on Thursday and they called to say that it was done by the following Tuesday!!! I reinstalled the unit this weekend and it works beautifully!! Thanks Chris for a great caring job!!! I'll use you again for any future repairs that my system might need.

Rich
Dublin, VA

I am usually not very good about leaving feedback about products or services but I thought Chris and NorthSide was deserving of a thank you . We have been in our old farmhouse for about 5 years now and my wife really came to
enjoy the Nutone radio . About a year ago while I was on a hunting trip she called me to tell me the radio stopped working, it was buzzing very load and could barely hear the radio. Being an IT professional I was thinking about
retrofitting the master with a small bluetooth/raspberry pie touchscreen computer but after some emotional discussions with my wife we decided doing that would lose the heritage feel of it. Having some extra time during the whole pandemic
situation I finally decided to research options. I came across this website and decided to contact them on a weekend. First thing that Monday they contacted me and discussed the problem, solution, cost, turn around time, and were kind enough
to offer a lot of useful suggestions for using the Nutone to get the best quality and extend the life. I sent the master in per their instructions and less than two weeks later we had it back home, installed, and working as promised. It is not always find
quality business these days but Northside is definitely one of the quality business I would highly recommend to others. Thanks for doing a great job on restoring our Nutone system.
David A
Dayton, MN

Just received my repaired NuTone IMA4406 intercom. It looks brand new I had it re-whiten and repaired. Chris did an excellent job and went above and beyond making sure everything was functioning properly. I now have an intercom system that I can use and it's not a prop on the wall. Thanks Chris

We received our IM3003 back from being re-built and I can't tell you how happy we are. Chris was a pleasure to work with and his quality of work and his turn around time was simply the best. I am very pleased we located Northside Service Co. on the internet. I would strongly recommend Northside to anyone with a non-functioning Nutone intercom system that wants it working like new!!

Thanks for the great job Chris!!

Bill

I rarely write reviews, but I would be negligent not to offer some words about Northside Service Company.

From the moment I discovered the oompany and watched the extremely helpful videos on YouTube, I knew I was working with true professionals.

Chris and his team are some of the best people I have ever done business with.

The process was flawless and we are extremely happy with the results of the refurbishing, and whitening of our 30 year old intercom master station.

If you have an old system and want to make it work and look like new, Northside Service Company and Chris can handle it perfectly for you.

By the way the whitening and adding the Bluetooth is well worth the extra cost.

Kelly

In the world of love and romance, the lament is sometimes, "You have to kiss a lot of frogs to find a prince " (or princess). This can be true for household maintenance/repair since it seems as if I have to endure a lot of unprofessional/incompetent people to get stuff fixed. Once in a while I come across special people whom I call "stars." Be they doctors, dentists or plumbers, they not only are extraordinarily competent, they are genuinely kind and compassionate. They are just all-around great people. Chris is such a person, and since Cindy is his wife, I'm sure she is special, too. Last year a couple of frogs told me the wiring was bad for our non-working NuTone doorbell chimes, both front and back doors, and repairs would cost a bundle. Were any of these people professional electricians with experience in doorbell repair? Uh, no. What did they know? I went online to find somebody who could determine if the problem was the wiring or the mechanism assembly. Thankfully, I found the Northside Service Co. website. From then on, everything fell into place, quickly and easily. Chris fixed the mechanism and now the chimes for both doors sound perfect. Chris is definitely one of my stars.

Just when I thought reliable service, technical knowledge, and integrity no longer existed, I found Northside Service Company. I have an IM-4006 which was installed in 1987 here in Denver, CO. Besides the Master Station, I have two outside speaker locations and 6 inside speaker stations. At the end of last year (2019) a loud humming noise started on my Master Intercom Unit. I started searching YouTube to see if my model was discussed and I could find some easy repair. I found Chris Peters video's to be very informative on system operations, issues, and repairs. Based on these videos I knew after 32 years my system was in dire need of a thorough repair and overhaul. Local Nutone Service Centers are non existent. I then noticed a Northside Service Company label on a video. After finding the website, I filled out the online Intercom Repair Request Form. Within a couple of hours to my surprise, Chris from Northside was on the line to discuss my form. It's not very often you get immediate responses to requests. After discussing the situation with Chris, it was obvious Northside was who I needed to repair my system. Chris provided all the removal, packing, speaker station cleaning instructions, and an estimate for my system repair. Shortly after my intercom arrived at Northside, 4 days later my unit was ready. I also took advantage of having the memory battery replaced, and a input jack installed for connection to my Echo Dot. Cindy called and we reviewed the charges, and she sent the unit on its way with a bag full of the components which had been replaced. A total of 13 days from the time it was removed, I was reinstalling the system per Chris' installation and adjustment sheets. The system operated flawlessly, the sound was clear and crisp, and I couldn't be happier. I now have a fully functioning system, intercom, radio, clock, cassette (I still have some to play), and door chime. What a great way to start the New Year. Thank you Chris and Cindy at Northside Service Company.

We have lived in our house since 1986. The radio of our Nutone 2540 worked for a while but never well, and recently not at all. The 8 track tape player also worked for a while but we haven't had any tapes to play on it for years! We were investigating having the entire system replaced when I came across Northside Service Company's website. I filled out the request form but was not optimistic of getting a reply. Imagine my surprise (well, previous customers won't be surprised!) when Chris called me! After our discussion, my husband and I decided to send our unit to Chris for repair. His videos and instructions were clear and easy to follow. Within tow days of our conversation, our unit was on its way to Chris. While it was out, I followed Chris's YouTube videos and cleaned the master unit switches and the remote control boxes. The videos are easy to follow! I even got the courage to remove the 8 track tape player from the wall! We now have our master unit back and reinstalled and it works better than ever! Chris was a delight to work with and we recommend him very highly! I wish everyone we worked with was as customer service focused as Northside Service Company led by Chris!

I have a NuTone 3003 system in our home we purchased 5 years ago in WA state. The door chime hasn’t worked, nor did the 5 units in the house. I finally found and contacted Northside Sercive Co. by email and. Chris contacted me. He sent detailed videos on how to disconnect and ship our main unit to him. He also sent detailed information on how to clean the other units with the productS he uses. . In a few days our system was repaired and ready to ship back after payment. I have installed the main unit with no problem and the system works! Chris at Northside Sevice Co.has provided great customer service from beginning to end.

I have an L-series 4 and 8 tone Nutone chime doorbell, and found your videos on YouTube. Awesome. I especially like the detail and explanation of the features, and the history. Thank you. I had no idea what we had.

From your overview video, I believe mine was made in 1969, which is interesting because the house wasn't built until 1972. It has been hitting on one regular chime and one muted chime for a long time, and finally, when someone knocked on the door to tell me he had been ringing the bell without an answer, I figured out none of the chimes were ringing. But now, with your service video, I now know what I need to do restore it to its original sound. Hopefully.

Hello Chris & Cindy
I came across your helpfull videos while searching youtube.
I thougt that maybe I will ask question here and see if you can help.
I am located in IL (western burbs of IL) and have m&s mc602 installed in my house that I bough few years ago.
It seems that M&S has gone out of bussiness and there is no support available. Would you be able to recommend someone or may be help me with the following 2 issues:
1. For the past few months my system is stuck in a "TALK" state. In other words the system is behaving as some one is pressing the talk button and I can hear the bleed-in from radio stations on all the stations (including the main stattion.
2. I just bought a RING 2 doorbell and needed some help in integrating it with my current intercom system.

Thanks in advance for your help
Regards Nick L.

My Nutone Intercom display backlight failed after a couple of years of operation. I started looking on the web for causes of this failure and stumbled across Chris' video series. The quality of the instructional videos
was (is) so impressive that I thought I'd contact Chris to discuss the issue that I am having. One of my worries was that since I am in Virginia and Northside Service Co. is in California.... well I wouldn't be able to drop
by to visit the company should I need to get additional help. In other words, one concern was: Would Northside do right by me?

Well I sent the master station for repair and received it back today (earlier than expected) and low and behold.... the unit works the same as when it was unpacked new from NUTONE.

Congratulations to Northside for being an upright company to do business with!

Best regards,

Jim Martin
Bristol, Virginia

I looked all over the St. Louis area to finds a company that would work on my intercom and couldn't find anyone. I finally found someone from a burglar alarm company who told me that he'd repair our intercom if we'd switch our burglar alarm monitoring to his company. It turns out that he had our intercom for over two months, and when he reinstalled the master unit, it only worked for a few months before it conked out again.
At that point I was so desperate that I tried to talk a person I know who repairs guitar amplifiers to take a look at our master unit. Fortunately for us, he didn't show up, which turned out to be good news because I then found Northside Service Company on the internet, filled out a Request to Repair Intercom Form, and began working with Chris and Cindy.
In less than two weeks from the day I sent Chris and Cindy my master unit, it was returned to me. And, everything has been terrific with Northside Service Company; from the first phone call from Chris, to his assistance with troubleshooting, to the extremely helpful videos on their website, to Cindy's help with billing, mailing, and other administrative matters.
I am very pleased to recommend Northside Service Company to anyone out there who needs help with their NuTone Intercom. You won't be disappointed.