Back in January, 2021 We hired an Architect to draw up plans for the renovation of the commercial building we purchased in Middle Valley, Tennessee. After many different idderations and ideas about what to do with our little gem of a building, a solid plan was decided on and the redesign is well under way.
Here's a link to the first Video in a series that will highlight the renovation:
After a years preparation, we packed up our belongings, our office and our repair shop and moved to Tennessee.
We are now located in the greater Chatanooga Area. Our new shipping address is:
Northside Service Company
5251-C Hwy 153 #128
Hixson TN 37343
We have kept our original Phone Number (925)743-8236 which we have had for over 35 years
We also have a new local Phoine Number (423)710-1964
Please rest assured that we are still offering the same services for our customers all around the country. In fact, this move was planned primarily so that we will be able to expand on the work and repairs that we already perform.
I know that this web site has languished and been over shadowed by our YouTube Channel - which now has 452 Videos. Presently, we are working hard on our plans for expansion and very soon I will be adding update about this project to both our YouTube Channel and this web site.
As they say - Stay Tuned for More Exciting Information. . .
At the end of 2018 we were able to exercise our lease option and we will be in our newly completed offices for the next 5 years.
Our NuTone Intercom Repair business is busier than ever and we are working on new project to help our customers keep and maintain their NuTone Intercom Systems.
During 2018 we started a project which will add a permanent BlueTooth Receiver into a NuTone IM4406, without modifying the appearance of the Master Station - we successfully worked with a Speaker Cone manufacturer to have direct replacement NuTone Enrty Door Station Speaker Cones made.
During 2019 we will be working on having repalcement Door Hinges made for the NuTone IM / IMA4006 Master Station through the correct injection molding process. We are also starting a project to build repalcement Speaker / Push Button assemblies for the NuTone IS68 Enrty Door Stations.
After 25 Years in our home town of Danville, it was time for a change.
The world was a different place when I opened my first store 25 years ago in my home town of Danville. The internet barely existed and my customers would visit the showroom where I displayed all sorts of NuTone products. I was in that location for 21 years.
My first move was really just up the street and around the corner from my first store. I felt that it was time to move to a location with better visibility and an updated design and look. My second store was a real showplace and the new design was very well received by my customers. Unfortunately the economy did appreciate my new store as much as everyone else did, and during our great recession it became obvious that it was time to make another change.
We moved upstairs and weathered out the next 3 years in a very nice, but somewhat small office. . .
The decision to leave my home town of Danville was not necessarily easy, but it was the right choice. In our new city of San Ramon (1.5 miles South of Danville) we were able to double the size of our offices at almost the same cost.
With the increased space, we will be able to increase the number of NuTone Intercoms we repair each year beyond the 400 or so we have completed in past years.
Everyone here has worked really hard to get the office up and running in just a weeks time, and finally the problem with getting our telephones transferred was sorted out yesterday, making us fully functioning again.
Here's a short walk through Video of our new offices. We will be "fixing them up" over the next few months, to make them feel more like home.
Personalized service. It isn't something that you expect to receive much of these days. Today is the first day of the new toll system on the Golden Gate Bridge...no personalized service at all. Just drive through the toll booth, and somehow you will pay your toll. Of course, you can't ask anybody about the confusion when you get to the Toll Booth, because there won't be anybody to ask. You can't ask for directions or assistance. With all of today's modern technological advances, personalized service is becoming something of the past. And that's not always a good thing.
We must be old-fashioned then! We believe in personalized service, and helping our customers the best way that we know how. If you would like us to repair your NuTone intercom, you will find out what we mean. When you complete our on-line service request form, you provide us with some basic information about your system. After we review the information, we will pick up the telephone and call you to discuss your particular situation, and how we will be able to help you. We will answer your questions. So, don't be surprised when you get a call, it's our way providing personalized service!
Wednesday, June 9, 2021 at 4:51AM 