Northside Service Company

I wanted to contact you back to let you know that I received the repaired chime module and it works great! Thank you for your service, help, and your personal time in working with me as we troubleshot the intercom.

I will be letting others I know about your excellent business and I appreciate your interest in working with me.

Frank

Many thanks for repairing our NuTone. We put it in this morning and it is so wonderful to have everything back. YOU ARE THE BEST!!!

Charlene and Jerry

My refurbished Nutone IM3303 works like new, and the whitening process turned out better than I expected. Your professionalism and attention to detail is impressive. The online videos, the follow-up phone calls, prompt turnaround, and even returning the parts you replaced all reflect your quality service. It has been a pleasure doing business with you. Thanks!

Chris,

The NuTone 3003 arrived this afternoon. I installed it and reset the system adjustments per your note.

I am thrilled at what you did for me. This is awesome. The front door bell works as well.

Your service is outstanding. I loved watching your videos. Your explanations are clear and easy to follow. Again, I am over the moon with what you did for me.

As well, the quick turn around means that when the real estate brokers come in to tour my house tomorrow, I can have music playing and they won't be looking at a hole in the wall.

Many, many thanks. The internet once again helped solve a problem.

Regards,

Bonnie

I would like to thank Chis on his great job of repairing my nutone intercom. From the minute I contacted this company it has been nothing but great professional attitude. I have been an electrician for 35yrs and have installed many nutone intercoms. my unit was 25yrs old and had quit working. After contacting submitting the repair form chris called back right away and 3 weeks later my unit is back and working great. Thank you so much.

Dean Ulivi

I have a 25 year old NuTone IM3003 intercom system that had been degrading in performance over the last ten years or so to the point where is was pretty much useless. I checked with NuTone and they didn't have any service centers anywhere near me so I checked the web and found this site. I filled out a Repair Request Form and Chris contacted me by phone later that day. He listened to my symptoms and gave me some suggestions to try. After a few more communications with Chris, it was determined my master station needed to be rebuilt. I sent it in and had it back in two weeks (he also sent me a new speaker cone and push button for my Door Speaker). With the rebuilt master station and cleaning the remote stations per Chris' video on how to do so, my intercom system is like new again. Northside is top-notch organization and I'm glad I came across it.

Chris, Thank you so much for bringing my Nutone back to life. When I put it back in the wall and played music through it, it brought back fond memories. It reminded me of why we installed the unit in the first place so many years ago.
You run a first class operation and I felt totally confident that you would take care of things...and you did. Thank you for putting your customers first and walking me through the entire process. You provided so many nice touches from the phone call to all of the instructions and I really appreciate that.

Your friend in Georgia

Chris,
Just want to let you know how thoroughly pleased we are with your outstanding service on our Nutone intercom master station. Unpacked the repaired unit today and reinstalled it, and it works perfectly. Your instructions about adjusting the system after reinstalling the master were spot-on. Wonder why such straightforward and useful instructions didn't come with the unit when it was new? Your troubleshooting instructions, and the very helpful videos on your website made the whole process easy. I can truthfully say that your work has been the best service I can ever recall receiving from an appliance repair person. Nutone should be giving you some grand award for representing the company so well. Thanks for being there and for doing such an outstanding job!

Chris we just wanted to say thank you for your repair of our intercom master station. It is great to find a company that can repair and save the home owner lots of money and frustration. Your instructions and videos were spot on. I installed the unit and cleaned the remote stations per your videos and the system as a whole sounds better than new. Thanks again.

Frank & Janet
Missouri

Dear Chris & Cindy,

Thx again for the GREAT support & service offered to us during the repair of our Nutone IM4006. We NEVER thought that after 26 years, our system would EVER work again like new but I have to admit, you have made believers out of us! I will recommend you to ALL my friends...God bless!!! :D

Regards,

D. R. Mesa on behalf of the Mesa Family, Downey, CA

P.S. The candy was a NICE touch :)

Just a quick note to say thank you for taking the time to provide repair information on your website. It allowed me to repair an issue we were having with our 3303 system.

Thanks again, Will

Very pleased with the professional way Chris' company handled the issues with my twenty-seven year old Nutone Intercom system. From calling me with feedback regarding the " Intercom Repair Request Form" I sent in, to the return of my fixed intercom master board, all went as previously explained. The added benefit when I reinstalled the master board was the service video regarding the cleaning of my nine speakers within the system. The video gave me a step by step process to clean the inside components. The speakers now sound better than they ever have. Thanks Chis and Cindy.

What a breath of fresh air. It is wonderful to find a company with such outstanding service. I am over 81 years old and not the sharpest knife in the drawer when it comes to electronics. With Chris' help I was able to disconnect my ageing IM4006 and ship it to him for repair. Upon return it looked brand new and with further help from Chris, both by email and telephone, I was able to reinstall the system . It is working better than new and I am in the process of spreading the word about Chris and his great organization.

Thank you Chris, for your patience and help.

Jim Frey

Thanks Chris great job on the intercom, works better then new, my wife is very happy with it

When my NuTone LA52 door chime stopped chiming and started humming I searched the Internet for a solution. I found a YouTube video of Chris fixing the same door chime with the same problem I had. I was impressed and completed a service request. Chris called me and explained the process and price. I shipped my door chime to him and it was repaired so that it chimes and no longer hums. Dealing with Chris and Cindy was a pleasure and they did what they promised for the price they promised. Very efficient. I will recommend them to friends and family should the need arise. Thanks for solving my problem.

Chris, you are a genious! To be honest, I really did not think that cleaning the contacts was going to fix the problem but I went ahead and did it anyhow.
I reviewed the U-Tube video that was helpful but I was afraid to pull off the buttons on the units so I stuck the extension tube with cleaner around the buttons and sprayed. I was able to pull of the volume dials and perform the cleaning as suggested. I also opened the master unit and found a couple of connections that seemed a bit loose so I sprayed them as well. I did not use DeOxit as suggested because I had some cleaner at home already called CRC 2-26. The first 24 hrs resulted in some static noise coming through the system and I had to turn down the volume controls but after a day or so that seems to have calmed down and now the front door speaker seems to be working properly and the static when depressing the indoor units markedly improved. So for now, the intercom seems to be working. I will be back in contact with you if it fails agin. Thanks Again! Regards, Howard

After 26 years, my IM3003 decided wake us up with a deafening hum. Found Chris's service on the Internet and shipped him my dead intercom. In a few days, it was back home as good as new. The remote speaker switches were also dirty. Cleaned them as Chris explained in one of his videos. Got the DeoxIT cleaners at Fry's in Palo Alto. Thanks Chris for you prompt and exceptional service!
Cheers
Peter G
Santa Rosa, CA

Chris and Cindy,

I had called around to several places that sell Nutone Systems closer to my home in Northern California and could not get service on my IMA-4406 . I was ready to give up when I read the reviews on Northside Service Co. I called and spoke with Chris and he was so helpful and sent by email videos on removal and packaging of the unit to send unit to them, It was not as hard as I thought it would be, even after seeing all those wires!....I actually took it to UPS for packaging and mailing. It was fixed and returned to me within a week. Chris was also able to add a I-Pod jack so the unit is updated which is really great as we do not get good FM reception in this area . I also now have a doorbell again!,,,,,I really like this system and am so thankful to Chris and Cindy for being there for repair and can't say enough "Thank you's".....Please don't hesitate to use Northside Service.....very professional and great customer service!.....Even got a package of candy"Lifesavers" in return package!...Thanks again and will recommend other to you....Sue Duval

Chris,

Thank you for taking your time with me on the phone and for sending this information. Also, I apologize for being so late in my response.

After we spoke, I found a business locally that came to my home and made the repairs on both the base unit as well as replacing two of the speakers that failed years ago. I had almost forgot how much they were needed, but now I am enjoying Sirius-XM and TV sound in all of my rooms. It is surprising that very few folks I tell about my intercom system have any knowledge or interest, but I never stay in one place in my home and having the sound throughout is wonderful.

Thank Goodness there are still some of you guys around who can service and repair the Nutone IM-303 Radio Intercom System.

Best regards,

Tony

Overall, the service from beginning to end was outstanding. After finding the website, communication with Chris made the process of servicing my 23 year old IM3003 master unit a breeze. The unit was repaired promptly as originally projected. The unit was re-installed the same day it was received and it worked as new. My wife and I can now tell what we have been missing for quite some time, but our teenagers probably will not remember the system working this well. Chris was able to provide us a much needed exterior module for the patio; the original was discarded during a house remodel. In addition, we were able to rejuvenate the front door module with a new lighted button. We are very happy with the results, and would recommend using Northside for addressing your intercom challenges - Chris' approach/solution is more cost effective and timely than having to replace the entire system.
Looking forward to the next 20 years of music, chat and more.

Thanks for everything.
Sincerely,

Carlos (Dayton Oh)

Wow -- Very fast and friendly service! Chris knew exactly what was wrong with our intercom, and turned it around very quickly. Cost was exactly what was quoted. Very pleased with the result. I was so excited to get it back in service that I added a Google ChromeCast Audio when I reinstalled it. Very happy customer.

I happened upon the Northside website while looking into alternatives for replacing my master intercom Nutone IM3003 unit. Much to my chagrin, I learned that I would probably have to replace not only the master unit, but also all the room speaker units!!! Then I found this site. Doorbell did not work. Buzzing loud all the time. Horrible loud clicking when one tried to use the intercom. Door speakers simply didn't work. Chris assured me that he could have it back to me like new. And so he did. I got it back in a very timely manner and installed it. With great trepidation, I started testing things. One by one, it became apparent that ALL the problems had been corrected. Everything worked beautifully. Great to have a doorbell again. Charges were as expected and compared to a new system, and all the holes to fit, cost, and aggravation....a real treat. Honest people. Good work. Fair prices. Thanks so much for your help. Rick Verlander of New Orleans, La.

We installed a Nutone intercom / Radio IMA-406 D master along with 10 separate speakers in several rooms along with a couple on our patio in 1978. The Radio is constantly on 24 hours a day 7 days a week, so eventually it had to break down. I searched for someone who would advise me as to what Nutone system I could install to replace this old worn out unit. Well I came across this WEB site called Northside Intercom Repair, so I filled out a questionnaire regarding my particular Radio. I received a call the next day from a gentleman by the name of Chris Peters, I explained in detail what problems we were experiencing, Chris assured me that he could repair our system and have it back to us playing like new. When we received the Radio back and I reinstalled it we could not believe our ears, we don’t ever remember the Radio playing this good. We unhesitatingly recommend Northside Intercom Repair Service and Chris Peters.
Sincerely, Robert & Donna Schwartz

Ana and I searched high and low to an alternative to replacing our Nutone door chime and intercom system.

We found Chris Peters; we disconnected our Nutone system sent it to Chris (he completely refurbished the internal components) and returned it to us. We now have Bluetooth accessible intercoms radio and door chime all working; without having to pay for a new system.

We have nothing but positive things to say about Chris at Northside.

Best,
TM

Chris repaired my intercom IM4406. I installed it the day I received it, and it worked perfectly. It was a 1 week turn around from Georgia.
The price was just as quoted. He also cleaned the contacts on my shop speaker and it is working again also.
Thanks Chris for a job well done.

Larry